Frequently Asked Questions
Everything you need to know about Gulls Shop gear and services.
How do I determine the right size for my sports apparel?
Each product page features a detailed sizing chart. Since athletic fits can vary between brands, we recommend measuring your chest and waist and comparing them to our specific 'Gulls Shop Fit Guide' for the most accurate sizing.
What is your return policy for equipment and footwear?
We offer a 30-day return policy for all unused items in their original packaging. Please note that for hygiene reasons, base layers and protective mouthguards cannot be returned once the seal is broken.
How long does shipping take for heavy training equipment?
Standard shipping typically takes 3-5 business days. For oversized items like weights or goals, we use specialized freight carriers which may take 7-10 business days depending on your location.
Does Gulls Shop offer a warranty on high-performance gear?
Yes, all our premium equipment comes with a 1-year manufacturer warranty against defects. This does not cover standard wear and tear from regular athletic use or competitive play.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and fast checkout experience.